Before beginning a relationship with MCS, we spend some time getting to know your business to help you establish the most effective and cost efficient way of working with us.
Perfect for companies who simply want to try us out. For a small registration fee, you can have access to our team of experienced people who can solve your queries either remotely or on-site depending on the nature of the problem. Over time, we will get to know your business and use your usage of our services to spot patterns and try to solve problems before they happen. But perhaps more vitally, we will use this information to demonstrate to you how tailored, intelligent systems and tech support can save you money and ultimately, improve your business.
Perfect for companies who have limited in-house tech support but need their systems to run with a minimum of downtime.
By paying an annual retainer, your company has priority access to all of the features of 'Pay as you Go', plus:
In addition, there are several options that allow you to tailor your support to your company's specific needs:
Perfect for busy, forward thinking companies who recognise that any downtime is a waste of time and who want to use better more efficient systems to actively improve their bottom line.
The ultimate in retainers - in addition to all of the features and options of the Tailored Retainer, we can offer you constant advice, support and guidance, plus:
In times like these, many companies like the security of knowing that their software or hardware problems can be diagnosed and treated quickly, but they don't enjoy costs which can vary wildly from month to month. Our Fixed Price Contract is the ideal way to bring some predictability to your tech spend while also ensuring you benefit from the very best service we can provide. Costs for the Fixed Price Contract will vary according to the size and complexity of your business, but over and above retainers, they will include: